Return Policy

If you are not 100% satisfied with your purchase, you can return your order for a full refund within thirty (30) days from the date of purchase. Limited edition items and items purchased on sale cannot be returned for a refund. The returned items must be in resealable condition: unworn, unused, unwashed and in the original packaging with all original tags attached. Customers are responsible for return shipping costs. We recommend return shipments be sent with a shipping carrier that offers tracking service such as USPS, UPS or FedEx. (Please note: The amount refunded excludes any outbound shipping paid on the original purchase.)

Please notify our customer service department of your intentions before returning any items, this will help identify return and clarify any issues if any. Once your return is received and inspected by our Returns Department (usually within 48 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 5-7 business days. Depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. (Please note: We do not accept returns for MANSION products not purchased from www.mansion-clothing.com)

Please send all returns to the following address:

MANSION, PO Box 10493, San Juan, PR 00922

 

EXCHANGE

Exchange is not available for online purchases. If you purchased an item from www.mansion-clothing.com and would like a different color, size or style, a new order will need to be placed with the unwanted item(s) returned for a refund. A refund will be issued in the original form of payment within 1-2 business days of us receiving the return. See RETURNS above for instructions on how merchandise can be returned.