FAQs

HAS MY ORDER SHIPPED?
You will receive a shipping confirmation notice via email when your order has left the warehouse. If it has been more than a few days since entering your order and you have not received a shipping confirmation, please contact customer service at info@mansion-clothing.com or in our CONTACT page in our website.


HOW CAN I TRACK MY ORDER?
You will receive a shipping confirmation notice via email when your order has left the warehouse. It will contain information to track your order. If it has been more than a few days since entering your order and you have not received a shipping confirmation, please contact customer service at info@mansion-clothing.com or in our CONTACT page in our website.


THERE IS A PROBLEM WITH MY ORDER, WHAT SHOULD I DO?
Please contact customer service at info@mansion-clothing.com or in our CONTACT page in our website.


MY ORDER NEVER ARRIVED
Please contact customer service at info@mansion-clothing.com or in our CONTACT page in our website.


HOW CAN I GET A COPY OF MY INVOICE?
A copy of your invoice can be obtained by contacting our Customer Service Department at info@mansion-clothing.com or in our CONTACT page in our website.


I ORDERED THE WRONG STUFF! WHAT DO I DO?
Once you place an order at Mansion-Clothing.com, you cannot make any changes through our online store. Please contact us as soon as possible, so we can cancel your order before the goods are shipped. For assistance please email info@mansion-clothing.com or in our CONTACT page in our website.